Category Archives for "VoIP"

Working Remotely: Best Practices for Orange County Small Businesses (part 2)

As companies continue to incorporate working from home during the ongoing pandemic—and with renewed stay-at-home orders a definite possibility in the event of a “second wave” of COVID-19—now is an excellent time for Orange County small business owners to optimize their work-from-home configurations and processes. Let’s discuss a few more “best practices” for businesses seeking to establish a safe and productive system for helping employees work remotely.

The Increased Demand for Managed VoIP Services for Working Remotely

As more and more businesses are operating remotely in the wake of the pandemic, the demand for VoIP services has arguably never been greater. The ability to conduct business from anywhere and maintain constant communication with teammates and clients has all but rescued many companies from bankruptcy during these uncertain times. That said, there’s also been an increased demand for managed VoIP services—having your business’ VoIP system administered and maintained by a reliable third-party IT company. Let’s talk about this trend and what it may mean for your Orange County business.

How VoIP Can Protect Small Business Security While Working Remotely

The good news is you’ve figured out how to keep your Orange County business functional during the international COVID crisis by having your team work remotely from home. The bad news is that working remotely can present a wide range of security headaches. Having everyone use their own home Internet and/or VoIP services to conduct business creates a logistical nightmare with security because at best, the safety protocols are different for each system, and at worst, some people may be working on completely vulnerable networks. All it takes is one vulnerability to wreak havoc across your whole business.

VoIP Features That Can Enhance Your Productivity (Even During Lockdowns)

As an Orange County small business owner, you might feel like your company is staying in a place of limbo as America continues to struggle with the ongoing Coronavirus crisis. Will your business be allowed to reopen (or stay open)? Will there be more lockdowns? VoIP technology has enabled many businesses like yours to stay functional remotely during this time, but VoIP has many features that many businesses don’t use or don’t know about—features that can enable growth and productivity during these times. Let’s explore a few little-known VoIP features that could help your business be more successful during these uncertain times.

How the Pandemic Has Changed VoIP

To say the ongoing pandemic has changed life and business as we know it would be an understatement. Thankfully, the technology exists nowadays for many Orange County businesses to remain in operation even during lockdowns and quarantines. In particular, Voice over Internet Protocol (VoIP) has found a new place of importance among businesses today as so many of us rely on its features to keep us connected and productive. Let’s talk about a few of the ways the pandemic has changed how businesses view VoIP and how they’re using it to stay functional.

Troubleshooting Pandemic-Related IT Issues (Part 2)

As much as the Internet and VoIP technology have allowed us to run businesses remotely during the COVID crisis, teleworking can also open the door to other problems you might not experience working from the office. Let’s discuss some additional common IT issues related to the pandemic and explore possible solutions.

Work from Home Solutions with VoIP (Part 2)

If there’s a silver lining to weathering a pandemic in 2020, it’s that modern technology enables Orange County small businesses to carry on their work seamlessly from home even in the midst of quarantine. We’ve previously discussed some of the ways VoIP technology can help you stay connected to your clients and teammates. Let’s now turn our attention to a few specific work from home solutions and features that are available with a VoIP virtual office phone system.

Work from Home Solutions with VoIP (Part 1)

If yours is among the thousands of Orange County businesses impacted with the recent stay-at-home orders during the COVID-19 pandemic, chances are you found yourself scrambling to figure out how to stay in business without having to go to the office. Many business owners had to quickly find ways to navigate the telecommuting landscape so they and their employees could keep working from home. Thankfully, modern technology in general—and Voice over Internet Protocol (VoIP) in particular—makes working from home much easier and more seamless than it once was. If you’re still trying to figure things out, or if your workflow is still clunky, let’s discuss how VoIP can simplify the process of working from home, then talk about some specific solutions you might look at.

Traditional Phones Vs. VoIP for Small Business

Many small businesses have already made the switch from traditional phone service to VoIP (Internet phone service)—but does that mean it’s the right move for your business? What are the pros and cons? What do Orange County businesses gain by switching to VoIP? What, if anything, do they lose? Many business owners hesitate simply because they don’t understand the differences between traditional phones versus VoIP, or what advantages there would be to switching. To clear up some of the confusion, let’s discuss a few different factors business owners deal with and how each type of phone service rises to the challenge.

The Orange County Small Business Owner’s Guide to VoIP

For many Orange County small business owners, switching from traditional phone lines to VoIP makes a lot of sense. VoIP phone service costs considerably less than land lines, and you get a lot of additional features that would cost a small fortune to add to conventional phones. If you’ve never set up or used VoIP phone service before, the process might seem intimidating at first—so we’ve compiled this brief guide to help newcomers to VoIP handle the learning curve a bit better.