If you are an Orange County small business owner, chances are you’re tracking your sales and client interactions using a Customer Relations Management (CRM) software like Hubspot, Zoho, or Salesforce. One of the best advantages of switching from conventional landlines to VoIP phone service is that VoIP can often integrate seamlessly with your CRM, greatly streamlining the client care process while improving overall productivity.
Continue reading
So you’ve made the switch to VoIP for your Orange County small business, and you’re already starting to see how it makes your business more agile and productive. You’ve also become comfortable with the system, and you’ve got a mastery of the basic features. Now it’s time to unlock some of VoIPs more advanced functionality so you can get the most out of your system. For those who want to dive a little deeper, let’s explore a few of VoIP’s more advanced features.
Continue reading
Despite the competitive advantages VoIP phone service can offer to small businesses, business owners are sometimes a bit hesitant to make the switch. Mainly, this happens because they aren’t too keen on the idea of learning new technology—and perhaps they are even a little intimidated by it. The good news is that you don’t have to learn everything at once. VoIP is fairly easy to set up, and even a basic working knowledge of it will help your Orange County business become more agile and competitive. So let’s look at a few basics on how to get started with VoIP.
Continue reading
If you’re like many Orange County business owners, you’ve already begun to appreciate the value of VoIP technology and related communications solutions for your business—especially in times that require your workforce to be more mobile and agile. You understand how to leverage these tools to your company’s best advantage—but that doesn’t mean your team does. The one thing that can make your current VoIP and IT setup more effective is to make sure your team members know how to utilize it well. This is especially important in times when you’re not in immediate contact with your team—for example, when working from home or on vacation. Let’s discuss some practical strategies for training your team to optimize their use of your VoIP and telecom systems.
Continue reading
No matter what difficulties your Orange County small business faced last year, there are many technological options at your disposal to help you find a competitive footing in 2021. Let’s explore some examples of how you can leverage the most current VoIP advances to position your business for greater success this year.
Continue reading
The new year is upon us, and after a challenging 2020, chances are you’re looking forward to a better year ahead for your Orange County small business. The new challenge for 2021 is that most small businesses are in the same situation you’re in: after muddling through unprecedented circumstances over most of last year, they are now crowding the starting gate, anxious to make up for lost time. What can you do to gain a competitive advantage in the marketplace this year?
Continue reading
We have already discussed how the unique circumstances of 2020—especially related to the coronavirus pandemic—have affected the news cycles regarding small business telecommunications and VoIP technologies. As we continue this exploration, let’s turn our attention to some news items that look forward—predicting how the events of 2020 will affect small business IT and VoIP use in the coming years.
Continue reading
No matter how you slice it, 2020 has been a remarkable year—one full of twists, turns, setbacks, and in many cases, pain. The global COVID-19 pandemic has caused many Orange County small businesses to think on their feet, coming up with creative ways to survive during what is now likely to be repeat shutdowns. Indeed, the impacts of coronavirus on business have dominated news headlines this past year, and one of the critical factors is the role of IT and VoIP technologies. Let’s take a look back at some of the key news stories of 2020 related to small business telecom.
Continue reading
When they work correctly, VoIP systems can greatly enhance your Orange County small business’s productivity and communication. But when they start producing inconsistent quality calls or simply don’t work right, they can be downright distracting. Most of the common VoIP issues can be easily remedied, though. Let’s continue discussing some of the typical VoIP problems you may encounter and how to troubleshoot them.
Continue reading
VoIP phone service is a marvel of modern technology that allows small businesses to enjoy a wide scope of features and connectivity that only large companies could once afford. That said, VoIP is not a “perfect” technology (if there ever was such a thing), and sometimes things go wrong. Fortunately, most of these problems are fairly easy to troubleshoot and fix on your own. Let’s take a look at some of the most common VoIP issues faced by Orange County small businesses and discuss some steps to address them.
Continue reading