All Posts by Keith Mendonsa

Training Your Team on Best VoIP/Telecom Practices for Your Orange County Business (Part 2)

Modern communications technologies like VoIP have given Orange County small businesses like yours the ability to compete alongside much larger companies in the digital age. The best way to make the most of these technologies is to set up a “best practices” policy and get your team on board with it—but that’s just the first piece of the puzzle. Your next objective is to create some safeguards around your VoIP/telecom system to ensure it meets the demands of your business consistently and seamlessly. Your team needs to be familiar with these safeguards, as well, so in the event that you can’t be at the helm (due to emergency, vacation, or whatever), the system won’t break down at the first sign of trouble.

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Training Your Team on Best VoIP/Telecom Practices for Your Orange County Business (Part 1)

If you’re like many Orange County business owners, you’ve already begun to appreciate the value of VoIP technology and related communications solutions for your business—especially in times that require your workforce to be more mobile and agile. You understand how to leverage these tools to your company’s best advantage—but that doesn’t mean your team does. The one thing that can make your current VoIP and IT setup more effective is to make sure your team members know how to utilize it well. This is especially important in times when you’re not in immediate contact with your team—for example, when working from home or on vacation. Let’s discuss some practical strategies for training your team to optimize their use of your VoIP and telecom systems.

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Telecom/VoIP Solutions to Give Your Small Business a Competitive Advantage in 2021 (part 2)

No matter what difficulties your Orange County small business faced last year, there are many technological options at your disposal to help you find a competitive footing in 2021. Let’s explore some examples of how you can leverage the most current VoIP advances to position your business for greater success this year.

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Telecom/VoIP Solutions to Give Your Small Business a Competitive Advantage in 2021 (part 1)

The new year is upon us, and after a challenging 2020, chances are you’re looking forward to a better year ahead for your Orange County small business. The new challenge for 2021 is that most small businesses are in the same situation you’re in: after muddling through unprecedented circumstances over most of last year, they are now crowding the starting gate, anxious to make up for lost time. What can you do to gain a competitive advantage in the marketplace this year?

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Top Small Business Telecom/VoIP News Stories of 2020 (part 2)

We have already discussed how the unique circumstances of 2020—especially related to the coronavirus pandemic—have affected the news cycles regarding small business telecommunications and VoIP technologies. As we continue this exploration, let’s turn our attention to some news items that look forward—predicting how the events of 2020 will affect small business IT and VoIP use in the coming years.

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Top Small Business Telecom/VoIP News Stories of 2020 (part 1)

No matter how you slice it, 2020 has been a remarkable year—one full of twists, turns, setbacks, and in many cases, pain. The global COVID-19 pandemic has caused many Orange County small businesses to think on their feet, coming up with creative ways to survive during what is now likely to be repeat shutdowns. Indeed, the impacts of coronavirus on business have dominated news headlines this past year, and one of the critical factors is the role of IT and VoIP technologies. Let’s take a look back at some of the key news stories of 2020 related to small business telecom.

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IT Solutions for Businesses during Coronavirus Reopening and Reclosing (part 1)

As we continue to weather this unprecedented coronavirus pandemic, it’s becoming more apparent that a return to “normal” (whatever that is) will happen in fits and starts. After relatively low infection rates in some areas (including Southern California) over the summer, the fall has brought a resurgence of the virus. Now, just when some Orange County businesses had returned to their offices, we face the threat of more restrictions and lockdowns.

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Troubleshooting the Most Common Small Business VoIP Issues (part 2)

When they work correctly, VoIP systems can greatly enhance your Orange County small business’s productivity and communication. But when they start producing inconsistent quality calls or simply don’t work right, they can be downright distracting. Most of the common VoIP issues can be easily remedied, though. Let’s continue discussing some of the typical VoIP problems you may encounter and how to troubleshoot them.

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Troubleshooting the Most Common Small Business VoIP Issues (part 1)

VoIP phone service is a marvel of modern technology that allows small businesses to enjoy a wide scope of features and connectivity that only large companies could once afford. That said, VoIP is not a “perfect” technology (if there ever was such a thing), and sometimes things go wrong. Fortunately, most of these problems are fairly easy to troubleshoot and fix on your own. Let’s take a look at some of the most common VoIP issues faced by Orange County small businesses and discuss some steps to address them.

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VOIP provider in orange county for small business

Working Remotely: Best Practices for Orange County Small Businesses (part 2)

As companies continue to incorporate working from home during the ongoing pandemic—and with renewed stay-at-home orders a definite possibility in the event of a “second wave” of COVID-19—now is an excellent time for Orange County small business owners to optimize their work-from-home configurations and processes. Let’s discuss a few more “best practices” for businesses seeking to establish a safe and productive system for helping employees work remotely.

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