Keith Mendonsa, Author at NetServ - Orange County IT Company

All Posts by Keith Mendonsa

Orange County Checklist of IT Needs for small business

A Must-Do IT Checklist for Your Orange County Business

There was a time when computers and network connectivity were optional, especially for small businesses. Today, they are essential. Without a secure, robust IT system in place, your Orange County business can’t engage customers and conduct business on a competitive level. On the other hand, with the right technology and tools in place, you can potentially compete on a global scale with businesses ten times your size.

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Managed IT Services versus In-House IT: Which Is Right for Your Business?

Thanks to modern technological advances and the improvement of cloud-based computing, small businesses in Orange County have more options today for IT services than they used to. In times past, the only options were to hire an IT staff in-house or to wait until something breaks before calling someone to fix it. Today, small businesses have the option of managed IT services—outsourcing monitoring, tech support and maintenance to a third-party company. But which is the best option for your business: managed IT services or in-house IT? Let’s explore some of the pros, cons and alternatives.

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Three Steps To Fix IT Management for SMBs

 

Three Steps To Fix IT Management for SMBs

Small-to-medium-sized businesses (SMBs) tend to have a more difficult time managing IT than larger enterprises. Despite being as technology dependent as larger enterprises, SMBs have tighter budgets and fewer resources to devote to IT management. This leads to a more reactive “break-fix” approach to their technology that never does any smaller company or organization any good.

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Inquiring SMBs Want to Know What’s the Difference Between a Help Desk and NOC?

 

Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?

It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the end-user. End-users can be clients and customers or employees. Both rely on the efficiency of a firm’s network, servers, and applications, and the availability of the company’s data center.

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Managed IT for Small Business—What Is It, and How Does it Work?

Small businesses in Orange County face an interesting dilemma. They need reliable connectivity and cybersecurity just as much as larger companies, but they don’t have the budget to hire a staff of IT professionals to keep systems up and running. On the other hand, using an IT company only on an as-needed basis is risky because any delayed response can result in costly down time and lost revenue. For these businesses, managed IT can be a welcome middle ground between hiring full-time staff and on-demand IT services. What, exactly, is managed IT for small businesses, and how does it work in the real world?

How Managed IT Works

Managed IT effectively works similarly to having a dedicated IT team in-house, but without the added expense. Rather than hiring one or more paid staff to monitor and maintain your IT systems, you outsource these responsibilities to a third-party company like NetServ to be managed remotely. For a fixed monthly fee, the company monitors your systems, maintains and updates your equipment, provides technical support and addresses other issues onsite as needed. This arrangement gives you essentially the same level of IT coverage enjoyed by larger companies at a fraction of the cost.

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Understanding Managed Services and How They Benefit SMBs

 

Understanding Managed Services and How They Benefit SMBs

Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that’s going to save them money and revolutionize how they do business. They’re all too quick to caution that if you don’t listen to them, you’ll fall behind the times, and eventually be swimming in a sea of debt and out of business.

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Are Managed IT Services Right For You? A Few Things to Consider

 

Are Managed IT Services Right For You? A Few Things to Consider

How do you get a small business to recognize the value of manages IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners or decision makers at smaller companies and organizations, we can tell right away why they’re where they are. They’re visionaries. They’re risk takers. They’re competitive. They want to be in charge.

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Is That A Business Continuity Plan in Your Pocket Or A Bunch of Jargon?

 

Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon?

Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and business continuity. These terms are commonly used interchangeably, often resulting in confusion. In an effort to alleviate some of this confusion, let’s describe each physical process. You will see an overlay among all three, although they are each different processes.

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How Do You Set a Budget for Managed IT Services?

Many Orange County small businesses have neither the time nor the budget to handle their IT services in-house. For these companies, managed IT services offer a much more convenient and affordable solution by incorporating a team of third-party professionals monitoring equipment, updating software and providing 24-7 tech support. Even so, you’ll need to set up some sort of budget to ensure you’re getting the support and services you need most. Here are some tips to help you set up your IT managed services budget.

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8 Cold Hard Truths for SMBs not Worried About Data Recovery and Business Continuity

 

8 Cold Hard Truths for SMBs Not Worried About Disaster Recovery and Business Continuity

The foundation of any successful business continuity solution is the ability to retrieve data from any point in time from anywhere. When the topic of data recovery and business continuity comes up, you get the feeling that many decision makers at smaller businesses and organizations wish they could channel their inner six year old, simply cover their ears, and sing “La, la, la. I Can’t Hear You. I’m Not Listening.”

Everybody thinks bad things only happen to other people. Just because we hear about a fatal car accident on the morning news, doesn’t mean we fixate on that news when we ourselves get into a car and drive to work.

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