All Posts by Keith Mendonsa

working from home IT issues

Troubleshooting Pandemic-Related IT Issues (Part 1)

If there’s a silver lining to the global pandemic for small business owners, it might be that being forced to work from home has shown many of us just how effective it can be. Even as lockdown restrictions ease across the state, many Orange County small businesses are choosing to continue partially or completely teleworking, at least for a while. Some have discovered the added advantages of using previously untapped VoIP features while working from home. Some have even chosen to take advantage of the reduced costs of remote working by closing their offices permanently.

Continue reading

Work from Home Solutions with VoIP (Part 2)

If there’s a silver lining to weathering a pandemic in 2020, it’s that modern technology enables Orange County small businesses to carry on their work seamlessly from home even in the midst of quarantine. We’ve previously discussed some of the ways VoIP technology can help you stay connected to your clients and teammates. Let’s now turn our attention to a few specific work from home solutions and features that are available with a VoIP virtual office phone system.

Continue reading
VOIP provider in orange county for small business

Work from Home Solutions with VoIP (Part 1)

If yours is among the thousands of Orange County businesses impacted with the recent stay-at-home orders during the COVID-19 pandemic, chances are you found yourself scrambling to figure out how to stay in business without having to go to the office. Many business owners had to quickly find ways to navigate the telecommuting landscape so they and their employees could keep working from home. Thankfully, modern technology in general—and Voice over Internet Protocol (VoIP) in particular—makes working from home much easier and more seamless than it once was. If you’re still trying to figure things out, or if your workflow is still clunky, let’s discuss how VoIP can simplify the process of working from home, then talk about some specific solutions you might look at.

Continue reading
IT during time of a pandemic

Pandemic-Proofing Your Small Business IT (Part 1-Functionality)

For the vast majority of Orange County small businesses, the Coronavirus pandemic crisis has had a significant impact on how we do business. Fortunately, however, we live in an age where technology makes it possible for many of us to keep our businesses running from home. The challenge is to make sure your office (and home) IT are optimized and ready for the challenge. Here’s what you can do to ensure your company’s IT is ready to support working remotely.

Continue reading
orange county data backup services for small business

Backing Up Your Small Business’s Data: Solutions and Best Practices

If you run a business in Orange County or elsewhere, the loss of data can be nothing short of devastating. Documents are the lifeblood of most businesses, and when you suddenly lose customer records, financial statements, correspondence and more, the damage may be irreversible. The good news is, you can easily avoid this tragedy by setting up a system for backing up your small business’s data on a regular basis. Let’s discuss some common best practices and solutions to help you do this.

Continue reading

Biggest IT Challenges for Orange Country Small Businesses and What to Do About Them

Technology is supposed to help our businesses run more smoothly—but for some Orange County small businesses, sometimes it feels like it does the opposite. When things don’t work right, when a computer fails, when cybercrooks infiltrate—or when you simply don’t know how to use your technology to your best advantage—your IT can seem like a big headache. Fortunately, for every issue, there is a solution. Let’s discuss some of the biggest IT challenges Orange County business owners face—and what to do about them.

Continue reading

Tips for Vetting a Potential Orange County IT Support Person

Like most Orange County businesses, you rely on technology to stay connected and competitive—but sometimes you feel like the tech itself gets in the way of your productivity. You’re thinking about contracting a third-party IT company, but how do you know if they will be a good fit for your needs? The following list of questions should serve as a guide when vetting an Orange County IT support professional.

Continue reading

What to Do if Your Orange County Business Website Gets Hacked

It’s one of the most dreaded experiences of any business owner. You wake up and pull up your Orange County business website to see a white screen— or worse, your content has been replaced with some kind of protest or menacing message, or even something in a foreign language. Of course, sometimes hacking happens more subtly, and you eventually discover someone has been quietly mining your customers’ sensitive information for months.  

Continue reading
1 2 3 9