The more we understand how a technology like VoIP evolved, the better we can know how to leverage it to benefit our business. Having already discussed how VoIP came about, let’s talk about how it became a dominant force for both business and personal use and where we believe it is going in the next few years.
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Modern communications technologies like VoIP have given Orange County small businesses like yours the ability to compete alongside much larger companies in the digital age. The best way to make the most of these technologies is to set up a “best practices” policy and get your team on board with it—but that’s just the first piece of the puzzle. Your next objective is to create some safeguards around your VoIP/telecom system to ensure it meets the demands of your business consistently and seamlessly. Your team needs to be familiar with these safeguards, as well, so in the event that you can’t be at the helm (due to emergency, vacation, or whatever), the system won’t break down at the first sign of trouble.
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No matter what difficulties your Orange County small business faced last year, there are many technological options at your disposal to help you find a competitive footing in 2021. Let’s explore some examples of how you can leverage the most current VoIP advances to position your business for greater success this year.
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The new year is upon us, and after a challenging 2020, chances are you’re looking forward to a better year ahead for your Orange County small business. The new challenge for 2021 is that most small businesses are in the same situation you’re in: after muddling through unprecedented circumstances over most of last year, they are now crowding the starting gate, anxious to make up for lost time. What can you do to gain a competitive advantage in the marketplace this year?
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With COVID-19 on the rise again in all 50 states as winter approaches, many Orange County businesses are facing the possibility of new restrictive measures and lockdowns just as they have begun moving from remote work back into their offices. We’ve established that the back-and-forth can cause a whole slew of IT issues, including inconsistent quality, security concerns, and even disrupted customer experiences. Let’s not discuss some solutions that can help businesses navigate more easily between in-office and remote work with less disruption.
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VoIP phone service is a marvel of modern technology that allows small businesses to enjoy a wide scope of features and connectivity that only large companies could once afford. That said, VoIP is not a “perfect” technology (if there ever was such a thing), and sometimes things go wrong. Fortunately, most of these problems are fairly easy to troubleshoot and fix on your own. Let’s take a look at some of the most common VoIP issues faced by Orange County small businesses and discuss some steps to address them.
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In response to the lockdowns and stay-home orders earlier this year, many Orange County small businesses scrambled to get their employees working remotely from home to remain functional during the pandemic. In the aftermath, once business owners realized that working from home actually works, many have either continued working from home or instituted a “hybrid model,” blending working in the office and working from home to maintain social distancing guidelines.
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Guaranteed during a pandemic, Coronavirus isn’t the only type of “virus” being spread around. Don’t assume for a moment that hackers and cybercriminals are taking a break during a global health crisis. If anything, they’re counting on small businesses like yours to drop their guard due to the distraction. For that reason, Orange County small businesses need to be all the more diligent with cybersecurity during this time, especially with more people working from home. Let’s continue our discussion of pandemic-proofing your business IT by talking about ways to shore up your security measures.
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For the vast majority of Orange County small businesses, the Coronavirus pandemic crisis has had a significant impact on how we do business. Fortunately, however, we live in an age where technology makes it possible for many of us to keep our businesses running from home. The challenge is to make sure your office (and home) IT are optimized and ready for the challenge. Here’s what you can do to ensure your company’s IT is ready to support working remotely.
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If you run a business in Orange County or elsewhere, the loss of data can be nothing short of devastating. Documents are the lifeblood of most businesses, and when you suddenly lose customer records, financial statements, correspondence and more, the damage may be irreversible. The good news is, you can easily avoid this tragedy by setting up a system for backing up your small business’s data on a regular basis. Let’s discuss some common best practices and solutions to help you do this.
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