Category Archives for "Managed IT"

Biggest IT Challenges for Orange Country Small Businesses and What to Do About Them

Technology is supposed to help our businesses run more smoothly—but for some Orange County small businesses, sometimes it feels like it does the opposite. When things don’t work right, when a computer fails, when cybercrooks infiltrate—or when you simply don’t know how to use your technology to your best advantage—your IT can seem like a big headache. Fortunately, for every issue, there is a solution. Let’s discuss some of the biggest IT challenges Orange County business owners face—and what to do about them.

What to Do if Your Orange County Business Website Gets Hacked

It’s one of the most dreaded experiences of any business owner. You wake up and pull up your Orange County business website to see a white screen— or worse, your content has been replaced with some kind of protest or menacing message, or even something in a foreign language. Of course, sometimes hacking happens more subtly, and you eventually discover someone has been quietly mining your customers’ sensitive information for months.  

Top Small Business IT Advances of the Past Decade (Part 2)

The past ten years have seen technology advance at a phenomenal rate, to the point that it has transformed the way most small businesses operate. Let’s continue our roundup of the most notable technological breakthroughs from the past decade.

A Must-Do IT Checklist for Your Orange County Business

There was a time when computers and network connectivity were optional, especially for small businesses. Today, they are essential. Without a secure, robust IT system in place, your Orange County business can’t engage customers and conduct business on a competitive level. On the other hand, with the right technology and tools in place, you can potentially compete on a global scale with businesses ten times your size.

Managed IT Services versus In-House IT: Which Is Right for Your Business?

Thanks to modern technological advances and the improvement of cloud-based computing, small businesses in Orange County have more options today for IT services than they used to. In times past, the only options were to hire an IT staff in-house or to wait until something breaks before calling someone to fix it. Today, small businesses have the option of managed IT services—outsourcing monitoring, tech support and maintenance to a third-party company. But which is the best option for your business: managed IT services or in-house IT? Let’s explore some of the pros, cons and alternatives.

Managed IT for Small Business—What Is It, and How Does it Work?

Small businesses in Orange County face an interesting dilemma. They need reliable connectivity and cybersecurity just as much as larger companies, but they don’t have the budget to hire a staff of IT professionals to keep systems up and running. On the other hand, using an IT company only on an as-needed basis is risky because any delayed response can result in costly down time and lost revenue. For these businesses, managed IT can be a welcome middle ground between hiring full-time staff and on-demand IT services. What, exactly, is managed IT for small businesses, and how does it work in the real world?

How Managed IT Works

Managed IT effectively works similarly to having a dedicated IT team in-house, but without the added expense. Rather than hiring one or more paid staff to monitor and maintain your IT systems, you outsource these responsibilities to a third-party company like NetServ to be managed remotely. For a fixed monthly fee, the company monitors your systems, maintains and updates your equipment, provides technical support and addresses other issues onsite as needed. This arrangement gives you essentially the same level of IT coverage enjoyed by larger companies at a fraction of the cost.