Category Archives for "IT solutions"

Training Your Team on Best VoIP/Telecom Practices for Your Orange County Business (Part 2)

Modern communications technologies like VoIP have given Orange County small businesses like yours the ability to compete alongside much larger companies in the digital age. The best way to make the most of these technologies is to set up a “best practices” policy and get your team on board with it—but that’s just the first piece of the puzzle. Your next objective is to create some safeguards around your VoIP/telecom system to ensure it meets the demands of your business consistently and seamlessly. Your team needs to be familiar with these safeguards, as well, so in the event that you can’t be at the helm (due to emergency, vacation, or whatever), the system won’t break down at the first sign of trouble.

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Troubleshooting the Most Common Small Business VoIP Issues (part 2)

When they work correctly, VoIP systems can greatly enhance your Orange County small business’s productivity and communication. But when they start producing inconsistent quality calls or simply don’t work right, they can be downright distracting. Most of the common VoIP issues can be easily remedied, though. Let’s continue discussing some of the typical VoIP problems you may encounter and how to troubleshoot them.

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Troubleshooting the Most Common Small Business VoIP Issues (part 1)

VoIP phone service is a marvel of modern technology that allows small businesses to enjoy a wide scope of features and connectivity that only large companies could once afford. That said, VoIP is not a “perfect” technology (if there ever was such a thing), and sometimes things go wrong. Fortunately, most of these problems are fairly easy to troubleshoot and fix on your own. Let’s take a look at some of the most common VoIP issues faced by Orange County small businesses and discuss some steps to address them.

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working from home IT issues

Troubleshooting Pandemic-Related IT Issues (Part 1)

If there’s a silver lining to the global pandemic for small business owners, it might be that being forced to work from home has shown many of us just how effective it can be. Even as lockdown restrictions ease across the state, many Orange County small businesses are choosing to continue partially or completely teleworking, at least for a while. Some have discovered the added advantages of using previously untapped VoIP features while working from home. Some have even chosen to take advantage of the reduced costs of remote working by closing their offices permanently.

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Pandemic Proofing IT for your small business

Pandemic-Proofing Your Small Business IT (Part 2-Security)

Guaranteed during a pandemic, Coronavirus isn’t the only type of “virus” being spread around. Don’t assume for a moment that hackers and cybercriminals are taking a break during a global health crisis. If anything, they’re counting on small businesses like yours to drop their guard due to the distraction. For that reason, Orange County small businesses need to be all the more diligent with cybersecurity during this time, especially with more people working from home. Let’s continue our discussion of pandemic-proofing your business IT by talking about ways to shore up your security measures.

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Biggest IT Challenges for Orange Country Small Businesses and What to Do About Them

Technology is supposed to help our businesses run more smoothly—but for some Orange County small businesses, sometimes it feels like it does the opposite. When things don’t work right, when a computer fails, when cybercrooks infiltrate—or when you simply don’t know how to use your technology to your best advantage—your IT can seem like a big headache. Fortunately, for every issue, there is a solution. Let’s discuss some of the biggest IT challenges Orange County business owners face—and what to do about them.

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Tips for Vetting a Potential Orange County IT Support Person

Like most Orange County businesses, you rely on technology to stay connected and competitive—but sometimes you feel like the tech itself gets in the way of your productivity. You’re thinking about contracting a third-party IT company, but how do you know if they will be a good fit for your needs? The following list of questions should serve as a guide when vetting an Orange County IT support professional.

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What to Do if Your Orange County Business Website Gets Hacked

It’s one of the most dreaded experiences of any business owner. You wake up and pull up your Orange County business website to see a white screen— or worse, your content has been replaced with some kind of protest or menacing message, or even something in a foreign language. Of course, sometimes hacking happens more subtly, and you eventually discover someone has been quietly mining your customers’ sensitive information for months.  

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Damage Control: Fixing Your Orange County Business Website or Infrastructure

It happens to the best of businesses, and no company is immune. Your company operates with employees—fallible employees who could do damage to your computer systems, whether accidentally or (heaven forbid) intentionally. If your Orange County business has experienced a website failure, hardware failure or damage to your IT infrastructure due to employee error or sabotage, what can you do to get back online quickly? 

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