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managed it company in orange county

Managed IT for Small Business—What Is It, and How Does it Work?

Small businesses in Orange County face an interesting dilemma. They need reliable connectivity and cybersecurity just as much as larger companies, but they don’t have the budget to hire a staff of IT professionals to keep systems up and running. On the other hand, using an IT company only on an as-needed basis is risky because any delayed response can result in costly down time and lost revenue. For these businesses, managed IT can be a welcome middle ground between hiring full-time staff and on-demand IT services. What, exactly, is managed IT for small businesses, and how does it work in the real world?

How Managed IT Works

Managed IT effectively works similarly to having a dedicated IT team in-house, but without the added expense. Rather than hiring one or more paid staff to monitor and maintain your IT systems, you outsource these responsibilities to a third-party company like NetServ to be managed remotely. For a fixed monthly fee, the company monitors your systems, maintains and updates your equipment, provides technical support and addresses other issues onsite as needed. This arrangement gives you essentially the same level of IT coverage enjoyed by larger companies at a fraction of the cost.

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How Do You Set a Budget for Managed IT Services?

Many Orange County small businesses have neither the time nor the budget to handle their IT services in-house. For these companies, managed IT services offer a much more convenient and affordable solution by incorporating a team of third-party professionals monitoring equipment, updating software and providing 24-7 tech support. Even so, you’ll need to set up some sort of budget to ensure you’re getting the support and services you need most. Here are some tips to help you set up your IT managed services budget.

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The Sky’s the Limit for SMBs Taking to the Cloud

 

The Sky’s the Limit for SMBs Taking to the Cloud

There has been a lot of hype about cloud computing transforming the way small-to-medium sized businesses do business. Proponents of the cloud say that cloud computing has leveled the playing field, allowing SMBs to finally compete with bigger companies despite their limited financial resources and staffing.

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IT Services for Virtual Businesses–The Critical Basics

Between the mushrooming “gig economy” and huge advances in wireless and cloud-based technology, there are now more virtual businesses than ever before. Some 40 million Americans are now self-employed, many of them operating their own businesses with little more than a laptop and a smartphone. But even companies that are run remotely still need important IT services like reliable Internet and ample storage. If you’re a solopreneur or a small business operating remotely, here are a few critical IT basics you should consider.

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Why Should You Get On The Cloud?

 

A recent article by The Guardian (UK) states that the cloud industry is set to see a growth of around 30% soon. But many small and medium business owners are still struggling to make sense of the cloud and how it can benefit them. If you are one of them, then here’s what’s in store for you when you migrate to the cloud:

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Biggest 2019 IT Security Threats for Small Businesses

As more and more Orange County small businesses rely on Internet connectivity and cloud-based services for their daily activities, the need for robust IT security is greater than ever. Cybercriminals and hackers work tirelessly to create new methods for infiltrating systems, disrupting functions and stealing personal and financial information. Let’s look at a snapshot of the most current IT security threats small business must address here in 2019.

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IT Security Breach at Your Small Business: What Do You Do Now?

You wake up one morning to the news no small business owner wants to hear. There has been an IT security breach. Systems are down, data is lost, or customer’s financial information has been stolen—or all of the above. What steps can you take immediately to mitigate the damage and restore function and trust to your IT systems?

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Seven ‘Must Haves’ for Your Small Business Website

 
 
Your website represents your business and so building and maintaining it need to be of primary concern to you as a business owner. We often find business owners struggling with their websites saying things like: “My website looks great, but I am not able to convert” or “I invested so much into creating my website, but I don’t get many hits.” These things are very common pains faced by businesses, especially small business. If you aren’t sure where to start your site improvement project, this post will get you rolling in the right direction with seven key areas you need to pay attention to when it comes to your website.

1. Content – Make sure your site has a significant amount of content and that the content is relevant and meaningful. Having the right amount of good content adds value and appeals to your target audience. Don’t fill the site with jargon and keywords just for the sake of it, lack of relevant content won’t help you improve your conversion rate.

2. Testimonials – Nothing has more impact on your prospects than them hearing about your product/service from their peers. So make sure your site showcases testimonials from your satisfied customers.

3. Social Media Icons – Social Media, when done correctly, it is a great medium to enhance your brand presence online. Get on popular social media networks and invite your website visitors to join you there – that way they will hear more about you from your fans at the social network.

4. Contact Information – Tell your web visitors how to get in touch with you. They shouldn’t have to search the entire site before knowing how to contact you. Provide your contact information/contact form very clearly for them to use.

5. Tracking – Incorporate a web-site tracker that helps you track the leads that come in from your website. You can use services such as Google Analytics that are free and provide you basic details such as number of hits, location, time spent on pages, etc.

6. Loading Time – Web visitors today have little patience and lots of choices. So, it is important that your site loads quickly, otherwise they move on to the next search result.

7. SEO – Search engine optimization is a key factor in determining the ROI of your website. Make sure your site is optimized for search engines so that it shows up when your prospects search for you.

Mitigate Costly New Technology Risks for Continued Stability and Profitability

Partnering with a managed service provider (MSP) is one new approach being used by many companies like yours. Experienced MSPs have access to newer tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive, and labor is one of the most expensive operating costs within your IT infrastructure. The new innovative tools that can be provided by MSPs generate real productivity increases and mitigate the risk of network failure, downtime and data loss from human error.

MSPs deliver a trusted foundation for your team and your customers. Some of the services and tasks offered include:

  • Remote Desktop Management and Support
  • Predictable Management of Critical Patches and Software Updates
  • Fractional Resource Availability of Best-In-Class Expertise – scaled to your needs
  • Implementing and Testing Backup and Disaster Recovery Processes
  • Performance of Inventory and Audits of Computer/Network/Software
  • Enforcement of Network/Security Policy
  • Monitoring of Network/Operating System and Alerts
  • Updating Anti-Virus Software and Detecting Spyware

Erase any misconception that managed service providers are nothing more than “outsourced” tech help priced to displace your in-house IT technician or team. The new MSP has defined new methodologies and technology partnerships to offer valuable preventative services that proactively locate and eliminate threats before a bigger problem arises.

MSPs today put considerable effort into understanding the operational and business needs of SMBs to develop and deliver a set of specific services that align technology with the SMB’s business objectives. This is the reason you hear managed services often referred to as “partners.” A present day MSP offers quantifiable economic value, greater ROI and decreased total cost of operation by streamlining costs and eliminating unnecessary lost productivity, revenue, and avoidable on-site IT consultant fees, in addition to eliminating the need for costly hardware/software repairs or replacement.

Managed IT Services 101

Unless you are a technology company or a computer geek, you would likely be better off focusing on what you do best and leaving your Orange County business’ IT matters to a professional. The problem is, neither your budget nor your infrastructure is large enough to warrant hiring a full-time IT person. In situations like these, managed IT services can fill the gap so your system remains stable, secure and up to date. If you’re new to the idea of managed IT, the following quick primer should help.

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