Category Archives for "IT solutions"

True Life Small Business Cybersecurity Horror Stories – Part 2

Many small business owners not only assume they are safe from hackers due to their size. Let’s continue exploring some true-to-life cybersecurity horror stories of small businesses that might convince you otherwise.

Go-Cart Racing Business Victimized by Phishing

Phishing scams can be very clever and can frighten business owners into giving out personal data under a false sense of urgency. Entrepreneur Rick Snow testified before Congress that he became such a victim, causing his Scarborough, Maine go-cart racing company to come up short on its payroll. As Fox Business reports, after receiving a fake email convincing him to update his banking passwords, Snow woke up one morning to find his business account completely drained—on a payday when his employees were expecting their checks. “We were supporting a number of families, many of which live paycheck-to-paycheck…” he said. “I was also very worried about our business’ reputation since a restaurant nearby had just bounced their paychecks and the company never recovered from the bad publicity they received…Phishing can happen to anyone, phishing attacks are meant to scare you and make you act without thinking.”

Continue reading

FAQs about Small Business Cybersecurity – Part 2

Cybersecurity can be a daunting topic for small business owners, and many have more questions than answers. Let’s address a few more frequently asked questions about how to protect your business’ online presence.

What are some cybersecurity best practices?

Every small business should have an individualized cybersecurity plan and strategy tailored to their needs. However, most companies can protect themselves at a baseline level with the following practices:

Continue reading

FAQs about Small Business Cybersecurity – Part 1

At a time when it seems every day we hear about some new data breach or system being hacked, cybersecurity is one of the most critical issues facing corporations and businesses today. Small businesses can be hacked just as well as large companies, yet many small business owners have very little idea about how to protect themselves and their companies online. The following set of FAQs should help provide some background on this important issue.

Continue reading

After You Migrate to VoIP, Do These Things ASAP

You’ve taken the leap. You’ve evaluated the pros and cons, you’ve selected a provider, you’ve purchased the equipment, you’ve upgraded your Internet service, and you’ve successfully migrated your office from PBX to a VoIP telephone system.

Congratulations! Now what?

VoIP phone service is about much more than using the Internet to talk on the phone. It’s a whole new world of features and options, from the way transferring calls to video conferencing and much more. Once you have your system up and running, follow this checklist to get the most out of your new service.

Continue reading

Before You Migrate to VoIP, Do These Things!

If you’ve decided to move your business from standard landlines or PBX to Voice over Internet Protocol (VoIP) phone service, you’re about to enter a whole new world of options, features and integrated services. However, there’s more to switching to VoIP than just getting rid of your old phone system. You’ll want to take the following steps to get ready before jumping into a new system.

Continue reading

The Explosive Growth of VoIP for Small Business

As technology makes advanced communications more accessible and more affordable to the public, Voice-over-Internet-Protocol (VoIP) is seeing a remarkable surge of popularity, especially among small businesses. Indeed, these days it seems we’re hard pressed to find a company that isn’t going with VoIP, and that trend will only continue. Global News Wire projects that by 2021, the VoIP services market will hit $140 billion, up from $83 billion in 2015. Meanwhile, VoIP Review predicts a market value of $194.5 billion by 2024, reflecting an increase of more than 130 percent in less than a decade.

What makes VoIP so popular, even necessary, for small businesses? Let’s look a few factors that may be driving the market.

Continue reading

VoIP Features that Can Really Help Small Businesses

Perhaps you’ve switched to a VoIP phone system for your small business, and you’re already benefiting from the lower costs and greater flexibility. But if you’re like many small business owners, chances are you’ve stopped short of maximizing the value of the new toolbox you’ve just received.

Since VoIP operates over the Internet, it opens up a whole world of cheap or free features that were once unattainable to companies with limited budgets—including some features you can’t even get on a traditional PBX phone system. While whole books could be written on the advantages of VoIP, let’s explore just a few key features that could help your business compete on a greater level.

Continue reading

Limitations to VoIP and How to Overcome Them

For many small businesses these days, switching their phone service from the standard landline telephone to Voice over Internet Protocol (VoIP) makes sense from both an economic and technological point of view. However, VoIP also has some disadvantages, and you may need to take steps to compensate until the technology catches up. Let’s explore three prominent limitations of VoIP and what you can do about them.

Continue reading

Cloud Solutions: Introduction to File Servers

If you have employees who require secure access to the same files, whether onsite or offsite, your business might benefit from cloud-based file servers. A file server is a separate dedicated computer that stores and manages data files that are accessed by other computers within your network. Once a solution mostly for larger companies, file servers were typically kept and maintained onsite, as part of an internal network. However, cloud-based solutions now make secure offsite file servers available for smaller businesses like yours.

Continue reading

An Introduction to Cloud Solutions

Thanks to the miracle of high-speed Internet, many small business IT and telecom solutions don’t have to live on-site with your company. Instead, you simply store and access them via the “cloud.” (Of course, “cloud” is a metaphor—we’re talking about storage and access via an external server, not some mythical digital “cloud.”)

Businesses are quickly catching on to the wonder of cloud computing, taking it to new heights (pun intended). According to Forbes, companies currently spend four times more on cloud solutions than they spend on other IT. At a predicted growth rate of 19 percent per year, cloud computing will likely grow to a $162 billion industry by 2020.

Continue reading