As the owner of a growing small business, you’re likely wearing what feels like hundreds of different hats. At times (and sometimes simultaneously), you’re a product developer, marketing representative, project manager, supervisor, payroll accountant, phone answerer, stamp licker, coffee-getter…need we go on?
With all these details, the last thing you want to worry about is your company’s IT and telecom systems. Yet, at some point, something is going to force these issues to the top of your priority list. Perhaps something already has. Maybe you’ve outgrown your current infrastructure; perhaps you don’t have enough phone lines to accommodate the calls, or perhaps your website keeps crashing because your customers are maxing out your bandwidth. Maybe you’ve experienced a security breach. Or maybe you’re the proactive type and you don’t want to wait for a crisis before you address these issues. (If so, kudos to you!)