Category Archives for "VoIP"

Training Your Team on Best VoIP/Telecom Practices for Your Orange County Business (Part 1)

If you’re like many Orange County business owners, you’ve already begun to appreciate the value of VoIP technology and related communications solutions for your business—especially in times that require your workforce to be more mobile and agile. You understand how to leverage these tools to your company’s best advantage—but that doesn’t mean your team does. The one thing that can make your current VoIP and IT setup more effective is to make sure your team members know how to utilize it well. This is especially important in times when you’re not in immediate contact with your team—for example, when working from home or on vacation. Let’s discuss some practical strategies for training your team to optimize their use of your VoIP and telecom systems.

Telecom/VoIP Solutions to Give Your Small Business a Competitive Advantage in 2021 (part 2)

No matter what difficulties your Orange County small business faced last year, there are many technological options at your disposal to help you find a competitive footing in 2021. Let’s explore some examples of how you can leverage the most current VoIP advances to position your business for greater success this year.

Telecom/VoIP Solutions to Give Your Small Business a Competitive Advantage in 2021 (part 1)

The new year is upon us, and after a challenging 2020, chances are you’re looking forward to a better year ahead for your Orange County small business. The new challenge for 2021 is that most small businesses are in the same situation you’re in: after muddling through unprecedented circumstances over most of last year, they are now crowding the starting gate, anxious to make up for lost time. What can you do to gain a competitive advantage in the marketplace this year?

Top Small Business Telecom/VoIP News Stories of 2020 (part 2)

We have already discussed how the unique circumstances of 2020—especially related to the coronavirus pandemic—have affected the news cycles regarding small business telecommunications and VoIP technologies. As we continue this exploration, let’s turn our attention to some news items that look forward—predicting how the events of 2020 will affect small business IT and VoIP use in the coming years.

Top Small Business Telecom/VoIP News Stories of 2020 (part 1)

No matter how you slice it, 2020 has been a remarkable year—one full of twists, turns, setbacks, and in many cases, pain. The global COVID-19 pandemic has caused many Orange County small businesses to think on their feet, coming up with creative ways to survive during what is now likely to be repeat shutdowns. Indeed, the impacts of coronavirus on business have dominated news headlines this past year, and one of the critical factors is the role of IT and VoIP technologies. Let’s take a look back at some of the key news stories of 2020 related to small business telecom.

Troubleshooting the Most Common Small Business VoIP Issues (part 2)

When they work correctly, VoIP systems can greatly enhance your Orange County small business’s productivity and communication. But when they start producing inconsistent quality calls or simply don’t work right, they can be downright distracting. Most of the common VoIP issues can be easily remedied, though. Let’s continue discussing some of the typical VoIP problems you may encounter and how to troubleshoot them.

Troubleshooting the Most Common Small Business VoIP Issues (part 1)

VoIP phone service is a marvel of modern technology that allows small businesses to enjoy a wide scope of features and connectivity that only large companies could once afford. That said, VoIP is not a “perfect” technology (if there ever was such a thing), and sometimes things go wrong. Fortunately, most of these problems are fairly easy to troubleshoot and fix on your own. Let’s take a look at some of the most common VoIP issues faced by Orange County small businesses and discuss some steps to address them.

Working Remotely: Best Practices for Orange County Small Businesses (part 2)

As companies continue to incorporate working from home during the ongoing pandemic—and with renewed stay-at-home orders a definite possibility in the event of a “second wave” of COVID-19—now is an excellent time for Orange County small business owners to optimize their work-from-home configurations and processes. Let’s discuss a few more “best practices” for businesses seeking to establish a safe and productive system for helping employees work remotely.

The Increased Demand for Managed VoIP Services for Working Remotely

As more and more businesses are operating remotely in the wake of the pandemic, the demand for VoIP services has arguably never been greater. The ability to conduct business from anywhere and maintain constant communication with teammates and clients has all but rescued many companies from bankruptcy during these uncertain times. That said, there’s also been an increased demand for managed VoIP services—having your business’ VoIP system administered and maintained by a reliable third-party IT company. Let’s talk about this trend and what it may mean for your Orange County business.

How VoIP Can Protect Small Business Security While Working Remotely

The good news is you’ve figured out how to keep your Orange County business functional during the international COVID crisis by having your team work remotely from home. The bad news is that working remotely can present a wide range of security headaches. Having everyone use their own home Internet and/or VoIP services to conduct business creates a logistical nightmare with security because at best, the safety protocols are different for each system, and at worst, some people may be working on completely vulnerable networks. All it takes is one vulnerability to wreak havoc across your whole business.