All Posts by Renata Krzeczkowski

6 Reasons Going VoIP Can Save You Time and Money

 “Time is money.” Never has that old adage been truer than the modern day. At a time when a matter of minutes can mean the difference between making a deal and missing an opportunity, instant connectivity matters more now than ever. Fortunately, business VoIP phone service is helping small business owners remain competitive, not just in cost savings but also in redeeming and reclaiming time. Let’s look at a few other ways your company can save and benefit by switching to business VoIP phone service.

1. Save Commute Times with Remote Access

In the days of landlines, you had to be physically in the office to take a call or return a call. (How many business opportunities were lost because business owners couldn’t be in two places at once?) With business VoIP phone service, remote access is a breeze, meaning you can answer important phone calls anywhere you have Internet access, whether at your home office or on your smartphone while you’re on the road. The simple ability to take or return a call now can add up to many hours of saved productive time—not to mention possibly thousands of dollars in sales.

2. Save Employee Productivity with Instant Connectivity

Digium compiled some interesting numbers regarding employee productivity and VoIP service as part of a unified communications (UC) strategy. According to its data, the average employee saves 40 minutes per day by having one interface for email, voicemail and fax, as well as 30 minutes a day by having remote access to communications. In fact, all told, the average company of 100 employees can reclaim nearly 50,000 work hours per year just by using integrated cloud-based communications services like VoIP business phone services.

3. Save Downtime on Maintenance, Servicing and Upgrades

With landline service, almost any phone trouble, maintenance need or change in configuration requires a visit from a phone technician, often resulting in hours of downtime while changes are made. With business VoIP phone service, configurations are virtual and upgrades are software-based, meaning an IT professional can make changes in minutes.

4. Long-Distance Fees Reduced or Eliminated

Conventional phone carriers must typically charge long distance or interstate fees for out-of-area calls, and even more for international long distance. With VoIP services, there are typically no long distance fees for calls in the U.S., and international calls cost a fraction of what they would via landlines. If your company transacts a lot of business overseas, you can easily save thousands of dollars per year by replacing wired phone service with VoIP phone system.

5. Save on Hardware Costs and Maintenance

Setting up a conventional business telephone usually means installing and maintaining expensive PBX boxes configured to the company’s phone and fax needs. With Internet-based business VoIP phone systems, these costs are essentially eliminated because your PBX is handled virtually. Instead of installing separate hardware systems for Internet and phone networks, your phone and Internet are integrated into one setup, potentially cutting your network maintenance costs by half or more.

6. Save on Upgrades

Anytime a landline phone system requires servicing or upgrades, you must pay for a technician to come on site to repair or replace hardware and reconfigure your system. With cloud-based business VoIP phone service, these upgrades are typically software-based and can be handled virtually, at little or no cost to you.

In today’s digital age, many small businesses need VoIP phone service in order to remain competitive—and given the ways VoIP Phone Service can save you time and money in the process, you have ever fewer reasons not to make the switch. To learn how we can set you up with high quality, reliable business VoIP phone service, call 1-877-NetServ today.

VoIP – What is this Business Phone System?

Is your traditional phone system a risk to your business?

It’s time to finally see a new way of looking at your business communications.

Your old phone system has served you well all these years to make and receive calls, but is it limiting your ability to do more with lower costs and help your business? Are you able to use applications that can help manage your business more effectively?

Does it provide flexibility and increase productivity?

Voice over Internet Protocol (VoIP) technology makes communication over the Internet not only very cost effective, but allows you to finally see and hear what is going on when a customer calls your company.

Increased Functionality and Productivity

VoIP phone service for business does more than increase savings by lowering costs. It allows small businesses to use enterprise features, such as:

  • Call recording functionality – Record calls for quality and training
  • Listen and monitor calls live – Great for training new employees and customer satisfaction
  • Voice mail to email – Listen to your voicemail on your computer or smartphone
  • Call reporting – Monitor employee performance on the phone
  • E-fax services – Send and receive faxes using your email
  • Conference Bridge – Easily setup conference calls
  • And much more

All of these features help you understand and manage your business communications more effectively.

(VoIP) telephone systems provide many competitive advantages for Southern California (i.e., Orange, Los Angeles, Riverside, Upland, San Bernardino and San Diego Counties) small businesses—but not every VoIP system is alike. When making the switch to business VoIP phone service, one of the most important decisions you will make is whether to go with hosted VoIP or a regular, on-premises VoIP system. Let’s explore the differences between these systems and discuss some of the pros and cons of each so you can make an informed decision about which is right for you.

Hosted VoIP

With hosted VoIP business phones, you get all the features, functionality, and flexibility of an on-premises system, but instead of housing the hardware, you pay a monthly fee to access business VoIP phone service via your Internet connection, and the servers and other equipment are housed off-site by your provider. The advantages of hosted business VoIP phone service include a lower up-front cost, plus the fact that the provider handles all maintenance, repair, upkeep, and upgrades of the equipment at their own expense, and if something goes wrong, they are responsible to fix it. Additionally, hosted business VoIP phone systems can easily scale up or down to accommodate the changing needs of your business.

Which VoIP System Is Right for You?

Choosing between regular and hosted business VoIP phone service, will depend on such factors as the size of your company and your ability to handle your own IT. If you have the space and budget to maintain the equipment, or if you simply want more long-term control over the configuration, an on-premises VoIP phone system might be a good option for you. For smaller businesses with lower overhead who want business VoIP phone service functionality without having to maintain the equipment, hosted VoIP phone service may be the best solution, NetServ can help you make the transition to business VoIP phone service and start helping your business grow. We have helped many businesses take advantage of using a VoIP phone system and lower costs with increased functionality.

Whichever you choose, NetServ can help your business with a VoIP system tailored to serve your needs. To learn more, call 1-877-NetServ (638-7378).