internet phone service Archives - NetServ - VoIP, IT and Cloud Services

All You Need to Know About Security for VoIP Small Business Phone Systems (Part 2)

The question of VoIP phone service security is a natural concern for Orange, Los Angeles, San Diego, San Bernardino, Riverside, and Inland Empire County small business owners considering using VoIP. However, just as with your IT network, there are practical steps you can take to make sure your VoIP business phone system is secure. Having already discussed the various possible security risks with VoIP (e.g., cyberattacks, toll fraud, viruses, etc.), let’s talk about ways to bolster your own VoIP security.

Use VoIP Encryption

The first and most important safeguard to have in place is to run VoIP on an encrypted system that resists hacking. Most VoIP business phone providers now provide encryption automatically, but ask them to be sure. (Additional safety tip: If you’re using VoIP on wi-fi, make sure your wi-fi is encrypted as well.)

Don’t Use VoIP on Shared Wi-Fi

Shared wi-fi systems (e.g., coffee shops and other public places) often have inconsistent security features, especially if they’re not password-protected. If you have to make VoIP calls on shared wi-fi, run it through a VPN (virtual personal network) for added security.

Enable Network Address Translation (NAT) on Your Router

Most internet routers have a NAT feature that creates a separate, private IP address for your VoIP system, one that is only visible from inside the network itself so it’s hidden from potential hackers. (They can’t hack an IP address they can’t see.)

Run Updates Regularly

When developers release updates for your software and system, these updates typically include security updates against the latest detected viruses, malware, etc. Always make sure to run these updates across your entire system, including your VoIP phone system, to maintain high VoIP security.

Educate Your Team on Security Protocols

The biggest cybersecurity risk is human error, not your system itself. Make sure your team knows the basic best practices of internet and VoIP security, including using strong passwords, how to detect phishing/vishing scams and suspicious callers, running antivirus programs, etc.

Along with cybersecurity, VoIP security should always be a priority for Orange County small business owners. However, by being vigilant and proactive, you can use your VoIP system with confidence knowing your system and information are safe. For more information on VoIP security best practices and the latest safeguards available, call 1-877-NetServ today.

Telecom/VoIP Solutions to Give Your Small Business a Competitive Advantage in 2021 (part 2)

No matter what difficulties your Orange County small business faced last year, there are many technological options at your disposal to help you find a competitive footing in 2021. Let’s explore some examples of how you can leverage the most current VoIP advances to position your business for greater success this year.

IT Solutions for Businesses during Coronavirus Reopening and Reclosing (part 2)

With COVID-19 on the rise again in all 50 states as winter approaches, many Orange County businesses are facing the possibility of new restrictive measures and lockdowns just as they have begun moving from remote work back into their offices. We’ve established that the back-and-forth can cause a whole slew of IT issues, including inconsistent quality, security concerns, and even disrupted customer experiences. Let’s not discuss some solutions that can help businesses navigate more easily between in-office and remote work with less disruption.

Top Office Technology Advances of the Past Decade Part 1

At the beginning of the 2010s, we marveled at how fast technology seemed to be advancing and how it was changing the way we do business. Over the past ten years, it seems things have moved even faster. As we come to the close of this decade, let’s do a quick roundup of some of the most notable tech advances that have transformed our offices, businesses and workflows over the past ten years.

Is It Time for Your Orange County Business to Transition to VoIP?

Your Orange County business is growing and flourishing; you’re seeing an increase in clients and revenue, you’re having to hire more staff to accommodate the work load. It’s all great news, but there are some growing pains involved with it. In today’s instant digital world, standard land-line phone systems can be cost-prohibitive and actually hinder you from staying competitive.

VOIP provider in orange county for small business

How VoIP Services Can Boost Orange County Businesses

These days, Internet-based phone service (Voice over Internet Protocol, or VoIP) is rapidly transforming the way businesses communicate. By switching to VoIP, small businesses not only can enjoy a wide range of features, but they can also experience a noticeable bump in their bottom line. Let’s discuss some ways VoIP services can boost Orange County businesses.

0 How Switching to VoIP Can Save Your Small Business Money

To suggest Internet-based VoIP phone service is taking over the world would be an understatement. According to numbers compiled by The VoIP Report, the Internet phone service market is predicted to grow by at least 10 percent per year, until 2021. For small businesses, one of the biggest driving factors behind this growth is finances: For any business operating on a budget, options that offer more services for less money are highly attractive. And VoIP in particular can provide a huge array of services for a fraction of cost on the standard Public Switched Telephone Network (PSTN). However, the savings don’t even end with the services themselves. Let’s look at a few other ways your company can save by switching to VoIP.

0 5 Business Technology Podcasts Worth Listening To

Technology is revolutionizing just about everything in our world, including the way we all do business.

However, if you’re looking into the latest tech trends—like VoIP, VR, smart technology and digital centralization—to enhance your business, it can be difficult to keep up. To that end, we’ve curated five must-listen podcasts that discuss tech trends to help keep your business current in the digital age.

0 What Equipment Does My Business Need to Switch over to VoIP?

If you’re thinking about switching your business telephone service to Voice over Internet Protocol (VoIP, or phone service over the Internet), you might be wondering about the startup requirements. Will you need special hardware? What equipment will you need to make the switch?

There’s no one-size-fits-all approach to setting up VoIP service. The primary need for any VoiP service is a high-speed Internet connection, which most companies already have in place. Typically, smaller businesses need only a minimal amount of additional equipment, especially for cloud-based VoIP where the servers are located offsite. If your business requires a larger premises-based service (PBX), you may need more hardware, more servers and additional infrastructure. Let’s look at a few of the more common scenarios.

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