Category Archives for "Cybersecurity"

IT Solutions for Businesses during Coronavirus Reopening and Reclosing (part 2)

With COVID-19 on the rise again in all 50 states as winter approaches, many Orange County businesses are facing the possibility of new restrictive measures and lockdowns just as they have begun moving from remote work back into their offices. We’ve established that the back-and-forth can cause a whole slew of IT issues, including inconsistent quality, security concerns, and even disrupted customer experiences. Let’s not discuss some solutions that can help businesses navigate more easily between in-office and remote work with less disruption.

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IT Solutions for Businesses during Coronavirus Reopening and Reclosing (part 1)

As we continue to weather this unprecedented coronavirus pandemic, it’s becoming more apparent that a return to “normal” (whatever that is) will happen in fits and starts. After relatively low infection rates in some areas (including Southern California) over the summer, the fall has brought a resurgence of the virus. Now, just when some Orange County businesses had returned to their offices, we face the threat of more restrictions and lockdowns.

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VOIP provider in orange county for small business

Working Remotely: Best Practices for Orange County Small Businesses (part 2)

As companies continue to incorporate working from home during the ongoing pandemic—and with renewed stay-at-home orders a definite possibility in the event of a “second wave” of COVID-19—now is an excellent time for Orange County small business owners to optimize their work-from-home configurations and processes. Let’s discuss a few more “best practices” for businesses seeking to establish a safe and productive system for helping employees work remotely.

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How VoIP Can Protect Small Business Security While Working Remotely

The good news is you’ve figured out how to keep your Orange County business functional during the international COVID crisis by having your team work remotely from home. The bad news is that working remotely can present a wide range of security headaches. Having everyone use their own home Internet and/or VoIP services to conduct business creates a logistical nightmare with security because at best, the safety protocols are different for each system, and at worst, some people may be working on completely vulnerable networks. All it takes is one vulnerability to wreak havoc across your whole business.

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working from home IT issues

Troubleshooting Pandemic-Related IT Issues (Part 1)

If there’s a silver lining to the global pandemic for small business owners, it might be that being forced to work from home has shown many of us just how effective it can be. Even as lockdown restrictions ease across the state, many Orange County small businesses are choosing to continue partially or completely teleworking, at least for a while. Some have discovered the added advantages of using previously untapped VoIP features while working from home. Some have even chosen to take advantage of the reduced costs of remote working by closing their offices permanently.

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Pandemic Proofing IT for your small business

Pandemic-Proofing Your Small Business IT (Part 2-Security)

Guaranteed during a pandemic, Coronavirus isn’t the only type of “virus” being spread around. Don’t assume for a moment that hackers and cybercriminals are taking a break during a global health crisis. If anything, they’re counting on small businesses like yours to drop their guard due to the distraction. For that reason, Orange County small businesses need to be all the more diligent with cybersecurity during this time, especially with more people working from home. Let’s continue our discussion of pandemic-proofing your business IT by talking about ways to shore up your security measures.

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Tips for Vetting a Potential Orange County IT Support Person

Like most Orange County businesses, you rely on technology to stay connected and competitive—but sometimes you feel like the tech itself gets in the way of your productivity. You’re thinking about contracting a third-party IT company, but how do you know if they will be a good fit for your needs? The following list of questions should serve as a guide when vetting an Orange County IT support professional.

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Damage Control: Fixing Your Orange County Business Website or Infrastructure

It happens to the best of businesses, and no company is immune. Your company operates with employees—fallible employees who could do damage to your computer systems, whether accidentally or (heaven forbid) intentionally. If your Orange County business has experienced a website failure, hardware failure or damage to your IT infrastructure due to employee error or sabotage, what can you do to get back online quickly? 

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Top Office Technology Advances of the Past Decade Part 1

At the beginning of the 2010s, we marveled at how fast technology seemed to be advancing and how it was changing the way we do business. Over the past ten years, it seems things have moved even faster. As we come to the close of this decade, let’s do a quick roundup of some of the most notable tech advances that have transformed our offices, businesses and workflows over the past ten years.

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Common IT Threats to Your Small Business

As information technology (IT) continues to evolve, small businesses across the globe are enjoying greater levels of connectivity and productivity than ever before. At the same time, IT comes with its own set of vulnerabilities that, when left unaddressed, can cause major headaches at best and cripple your business at worst. Let’s take a look at some of the most common IT threats your Orange County business might face, and what to do about them.   

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