Category Archives for "IT solutions"

VoIP Features that Can Really Help Small Businesses

Perhaps you’ve switched to a VoIP phone system for your small business, and you’re already benefiting from the lower costs and greater flexibility. But if you’re like many small business owners, chances are you’ve stopped short of maximizing the value of the new toolbox you’ve just received.

Since VoIP operates over the Internet, it opens up a whole world of cheap or free features that were once unattainable to companies with limited budgets—including some features you can’t even get on a traditional PBX phone system. While whole books could be written on the advantages of VoIP, let’s explore just a few key features that could help your business compete on a greater level.

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Limitations to VoIP and How to Overcome Them

For many small businesses these days, switching their phone service from the standard landline telephone to Voice over Internet Protocol (VoIP) makes sense from both an economic and technological point of view. However, VoIP also has some disadvantages, and you may need to take steps to compensate until the technology catches up. Let’s explore three prominent limitations of VoIP and what you can do about them.

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Cloud Solutions: Introduction to File Servers

If you have employees who require secure access to the same files, whether onsite or offsite, your business might benefit from cloud-based file servers. A file server is a separate dedicated computer that stores and manages data files that are accessed by other computers within your network. Once a solution mostly for larger companies, file servers were typically kept and maintained onsite, as part of an internal network. However, cloud-based solutions now make secure offsite file servers available for smaller businesses like yours.

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An Introduction to Cloud Solutions

Thanks to the miracle of high-speed Internet, many small business IT and telecom solutions don’t have to live on-site with your company. Instead, you simply store and access them via the “cloud.” (Of course, “cloud” is a metaphor—we’re talking about storage and access via an external server, not some mythical digital “cloud.”)

Businesses are quickly catching on to the wonder of cloud computing, taking it to new heights (pun intended). According to Forbes, companies currently spend four times more on cloud solutions than they spend on other IT. At a predicted growth rate of 19 percent per year, cloud computing will likely grow to a $162 billion industry by 2020.

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A Guide to Small Business IT and Telecom Solutions: An Overview

As the owner of a growing small business, you’re likely wearing what feels like hundreds of different hats. At times (and sometimes simultaneously), you’re a product developer, marketing representative, project manager, supervisor, payroll accountant, phone answerer, stamp licker, coffee-getter…need we go on?

With all these details, the last thing you want to worry about is your company’s IT and telecom systems. Yet, at some point, something is going to force these issues to the top of your priority list. Perhaps something already has. Maybe you’ve outgrown your current infrastructure; perhaps you don’t have enough phone lines to accommodate the calls, or perhaps your website keeps crashing because your customers are maxing out your bandwidth. Maybe you’ve experienced a security breach. Or maybe you’re the proactive type and you don’t want to wait for a crisis before you address these issues. (If so, kudos to you!)

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