A Guide to Small Business IT and Telecom Solutions: An Overview

As the owner of a growing small business, you’re likely wearing what feels like hundreds of different hats. At times (and sometimes simultaneously), you’re a product developer, marketing representative, project manager, supervisor, payroll accountant, phone answerer, stamp licker, coffee-getter…need we go on?

With all these details, the last thing you want to worry about is your company’s IT and telecom systems. Yet, at some point, something is going to force these issues to the top of your priority list. Perhaps something already has. Maybe you’ve outgrown your current infrastructure; perhaps you don’t have enough phone lines to accommodate the calls, or perhaps your website keeps crashing because your customers are maxing out your bandwidth. Maybe you’ve experienced a security breach. Or maybe you’re the proactive type and you don’t want to wait for a crisis before you address these issues. (If so, kudos to you!)

Whatever the case, you know it’s time for your company to implement better IT solutions, but if you’re like many other business owners we know, you’re understandably reluctant. If so, consider that, the Small Business Administration (SBA) reports that there are now 28 million small businesses in the United States–accounting for 54 percent of sales. The number of small businesses in the U.S. has increased by 49 percent since 1982. However, SBA also says about half of small businesses will fail within the first five years.

Ironically, one of the primary reasons why small businesses fail, it isn’t that they lack business. It’s that they grow too quickly, according to SmallBizTrends. And a company’s IT solutions play a significant role in keeping up with its own growth. Indeed, IT failure can be catastrophic for small businesses. The Denver Post reports when small businesses endure a cyber-attack, 60 percent of them will close within 6 months.

The fact that small business takes up such a large portion of our economy underscores the need for good IT solutions, but the statistics above demonstrate just how vulnerable our small businesses can be in this area.

We understand why: The solutions are myriad, technical and highly confusing. You’ve conquered a steep learning curve just by starting up your company; how can you be expected to start another learning curve just to keep up with your company’s IT? You simply don’t have the time to read through all the manuals and primers to add “IT expert” to your collection of hats.

You don’t have to; we’re here to make it easier. In the upcoming series of blog posts, we’re going to demystify these IT and telecom solutions for you, consolidating all you need to know in one location (and leaving out the parts you don’t need to know), so you can accommodate your business’ growth without all the extra study time.

When we’re finished, you’ll have a solid working knowledge of a wide range of solutions so you can implement a working, secure system individualized to your company’s needs. So bookmark this blog, and check back regularly.

And, of course, for more information on IT solutions you can implement today, contact us 1-877-638-7378. We are excited and would love to help you with your technology solution or if you want to just talk about anything exciting you like, that would be fine too!.

We just love helping customers!

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