Managed IT for Small Business—What Is It, and How Does it Work?

Small businesses in Orange County face an interesting dilemma. They need reliable connectivity and cybersecurity just as much as larger companies, but they don’t have the budget to hire a staff of IT professionals to keep systems up and running. On the other hand, using an IT company only on an as-needed basis is risky because any delayed response can result in costly down time and lost revenue. For these businesses, managed IT can be a welcome middle ground between hiring full-time staff and on-demand IT services. What, exactly, is managed IT for small businesses, and how does it work in the real world?

How Managed IT Works

Managed IT effectively works similarly to having a dedicated IT team in-house, but without the added expense. Rather than hiring one or more paid staff to monitor and maintain your IT systems, you outsource these responsibilities to a third-party company like NetServ to be managed remotely. For a fixed monthly fee, the company monitors your systems, maintains and updates your equipment, provides technical support and addresses other issues onsite as needed. This arrangement gives you essentially the same level of IT coverage enjoyed by larger companies at a fraction of the cost.

What Do Managed IT Services Provide?

Managed IT solutions may differ from company to company depending on their needs, but generally speaking, a good managed IT package will have some or all of the following:

  • Continuous monitoring—Remote 24/7 monitoring helps identify and eradicate problems before they start disrupting service, ensuring maximium uptime.
  • Consulting services—The company will work with you to make sure your Orange County business has the right software, hardware and infrastructure in place to meet your needs.
  • Technical support and training—Any good managed IT subscription will include on-demand technical support, as well as training your employees on the proper use of equipment.
  • Preventative maintenance and onsite servicing. A good IT service package may include periodic visits to ensure maximum efficiency and minimal downtime, as well as quick response times if something does go wrong.

Benefits of Managed IT

Having managed IT support in Orange County means Orange County small businesses can maintain their competitive edge with larger companies technology-wise without jeopardizing their profits. Managed IT also allows companies to be proactive rather than reactive, focused on preventing problems rather than waiting until those problems arise.

NetServ offers comprehensive managed IT services designed to give Orange County small business the resources and peace of mind they need to stay competitive, productive and profitable. To learn more, give us a call at 1-877-NetServ.

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