Work from Home Solutions with VoIP (Part 1)

If yours is among the thousands of Orange County businesses impacted with the recent stay-at-home orders during the COVID-19 pandemic, chances are you found yourself scrambling to figure out how to stay in business without having to go to the office. Many business owners had to quickly find ways to navigate the telecommuting landscape so they and their employees could keep working from home. Thankfully, modern technology in general—and Voice over Internet Protocol (VoIP) in particular—makes working from home much easier and more seamless than it once was. If you’re still trying to figure things out, or if your workflow is still clunky, let’s discuss how VoIP can simplify the process of working from home, then talk about some specific solutions you might look at.

Why Use VoIP at Home?

Why is it necessary for small businesses today to consider VoIP solutions when working from home? Let’s discuss some advantages:

  • Maintain instant accessibility with your clients and teammates. Email contact alone isn’t enough for most businesses to run efficiently these days—and telephone landlines are limited in their capabilities. VoIP features can help you maintain an instant connection with customers and your employees even when you’re not in the office.
  • Maintain customer confidence. Put simply, your customers need to know you’re still there for them. If you’re no longer accessible via your office phone, it can send a not-so-subtle message that you’re not operating at full capacity or that something else is wrong. VoIP technology allows you to operate as efficiently from home as you do from the office, so customers keep full confidence in you.
  • Enable online collaboration. With VoIP, team collaborations don’t have to be put on hold just because everyone’s at home. Between cloud-based project platforms and videoconferencing, you can continue to collaborate on most projects in real-time so your project timelines can avoid disruption.
  • Scale as needed. As your business grows (as you hope it will, even while you’re quarantined), cloud-based phone services are easily scalable. Adding phone lines and features can be done easily and quickly without any need for additional hardware installation.

NetServ can provide you with all the VoIP tools you need to run a seamless effective virtual office during stay-at-home orders. For a free consultation, call us today at 1-877-NetServ.