All Posts by Keith Mendonsa

A Guide to Small Business IT and Telecom Solutions: An Overview

As the owner of a growing small business, you’re likely wearing what feels like hundreds of different hats. At times (and sometimes simultaneously), you’re a product developer, marketing representative, project manager, supervisor, payroll accountant, phone answerer, stamp licker, coffee-getter…need we go on?

With all these details, the last thing you want to worry about is your company’s IT and telecom systems. Yet, at some point, something is going to force these issues to the top of your priority list. Perhaps something already has. Maybe you’ve outgrown your current infrastructure; perhaps you don’t have enough phone lines to accommodate the calls, or perhaps your website keeps crashing because your customers are maxing out your bandwidth. Maybe you’ve experienced a security breach. Or maybe you’re the proactive type and you don’t want to wait for a crisis before you address these issues. (If so, kudos to you!)

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Your money or your data!

How dangerous is encrypting Ransomware to your business?

Millions of ransom attacks are attempted on companies both small and large each year and they are only increasing. This is an easy way for hackers to make money by sitting at their keyboard in a different country.

The most recent attack was last Friday. Cyber bad guys have spread ransomware, known as WannaCry, to computers around the world. It locks down all the files on an infected computer.

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VoIP – What is this new Phone system?

Is your traditional phone system a risk to your business?

It’s time to finally see a new way of looking at your business communications.

Your old phone system has served you well all these years to make and receive calls, but is it limiting your ability to do more with lower costs and help your business? Are you able to use applications that can help manage your business more effectively?

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Keeping IT Simple!!

Does your tech guy understand what you really need?

Are you tired of dealing with a tech guy that speaks gibberish, or at least that’s what it sounds like when he communicates the issues you are having on the computers? Sounds like a clip from back to the future with the flux capacitor. That’s one way to throw someone off and seem like IT is rocket science. Do they understand what you really need? We need someone to listen to our business needs and is willing to take the time to get it done right.  This allows us to focus on what we do best in our business and leave the rest to the experts.

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