All Posts by Keith Mendonsa

The Explosive Growth of VoIP for Small Business

As technology makes advanced communications more accessible and more affordable to the public, Voice-over-Internet-Protocol (VoIP) is seeing a remarkable surge of popularity, especially among small businesses. Indeed, these days it seems we’re hard pressed to find a company that isn’t going with VoIP, and that trend will only continue. Global News Wire projects that by 2021, the VoIP services market will hit $140 billion, up from $83 billion in 2015. Meanwhile, VoIP Review predicts a market value of $194.5 billion by 2024, reflecting an increase of more than 130 percent in less than a decade.

What makes VoIP so popular, even necessary, for small businesses? Let’s look a few factors that may be driving the market.

Continue reading

VoIP Features that Can Really Help Small Businesses

Perhaps you’ve switched to a VoIP phone system for your small business, and you’re already benefiting from the lower costs and greater flexibility. But if you’re like many small business owners, chances are you’ve stopped short of maximizing the value of the new toolbox you’ve just received.

Since VoIP operates over the Internet, it opens up a whole world of cheap or free features that were once unattainable to companies with limited budgets—including some features you can’t even get on a traditional PBX phone system. While whole books could be written on the advantages of VoIP, let’s explore just a few key features that could help your business compete on a greater level.

Continue reading

A Short and To-the-Point Small Business VoIP Buyers Guide

So you’ve decided that a Voice over Internet Protocol (VoIP) phone system is the best move for your small business—but now the real decision making begins. In recent years, VoIP has become so popular that carriers and vendors have flooded the marketplace, offering a huge array of plans, equipment, accessories, etc. How can you figure out the best solution for your company’s needs?

Continue reading

How Bad Guys Use VoIP—and How to Protect Yourself from VoIP Scams

With every new technology that thrills us with its possibilities, there is also the accompanying fear that the same new tech can be hijacked to exploit the unsuspecting consumer. VoIP has become a mainstay for small business communications for many good reasons—but it’s also become a breeding ground for bad guys to create new scams and hacking techniques to steal personal information, and ultimately money. Let’s look at some ways these new cybercriminals misuse VoIP and how you can safeguard your business from them.

Continue reading

3 Reasons Going VoIP Can Save You That Most Precious of All Commodities—Time

“Time is money.” Never has that old adage been truer than the modern day. At a time when a matter of minutes can mean the difference between making a deal and missing an opportunity, instant connectivity matters more now than ever. Fortunately, Voice-over-Internet Protocol (VoIP) technology is helping small business owners remain competitive, not just in cost savings but also in redeeming and reclaiming time. Let’s look at three ways going VoIP can save precious time, which you can turn into actual money.

Continue reading

Here’s How Switching to VoIP Can Save Your Small Business Money

Small businesses are switching from traditional landlines to VoIP at an incredible clip these days. In fact, according to data compiled by The VoIP Report, 70 percent of businesses now report using cloud-based unified communications (including VoIP services), while standard telecommunications services are losing about 700,000 customers a month. Aside from the many benefits of mobility and instant communication options VoIP provides, one of the biggest reasons to make the switch from landlines is the cost savings, which The VoIP Report estimates as about 45 percent for the average small business. Let’s look at some specific ways your small business can save money by switching to VoIP services.

Continue reading

How Switching to VoIP Can Save Your Small Business Money

To suggest Internet-based VoIP phone service is taking over the world would be an understatement. According to numbers compiled by The VoIP Report, the Internet phone service market is predicted to grow by at least 10 percent per year, until 2021. For small businesses, one of the biggest driving factors behind this growth is finances: For any business operating on a budget, options that offer more services for less money are highly attractive. And VoIP in particular can provide a huge array of services for a fraction of cost on the standard Public Switched Telephone Network (PSTN). However, the savings don’t even end with the services themselves. Let’s look at a few other ways your company can save by switching to VoIP.

Continue reading

Limitations to VoIP and How to Overcome Them

For many small businesses these days, switching their phone service from the standard landline telephone to Voice over Internet Protocol (VoIP) makes sense from both an economic and technological point of view. However, VoIP also has some disadvantages, and you may need to take steps to compensate until the technology catches up. Let’s explore three prominent limitations of VoIP and what you can do about them.

Continue reading

What Will the Future of VoIP Look Like?

Voice over Internet Protocol (VoIP) has come a long way since its initial development in 1995. As a method for transmitting vocal signals as data over the Internet, VoIP has moved past Internet voicemail and Internet-based telephone to videochat, video conferencing and much more. What will the future of VoIP look like, and, more importantly, what ramifications could new developments have for your business? Let’s explore some possibilities.

Continue reading

5 Business Technology Podcasts Worth Listening To

Technology is revolutionizing just about everything in our world, including the way we all do business.

However, if you’re looking into the latest tech trends—like VoIP, VR, smart technology and digital centralization—to enhance your business, it can be difficult to keep up. To that end, we’ve curated five must-listen podcasts that discuss tech trends to help keep your business current in the digital age.

Continue reading