All Posts by Keith Mendonsa

Work from Home Solutions with VoIP (Part 2)

If there’s a silver lining to weathering a pandemic in 2020, it’s that modern technology enables Orange County small businesses to carry on their work seamlessly from home even in the midst of quarantine. We’ve previously discussed some of the ways VoIP technology can help you stay connected to your clients and teammates. Let’s now turn our attention to a few specific work from home solutions and features that are available with a VoIP virtual office phone system.

Work from Home Solutions with VoIP (Part 1)

If yours is among the thousands of Orange County businesses impacted with the recent stay-at-home orders during the COVID-19 pandemic, chances are you found yourself scrambling to figure out how to stay in business without having to go to the office. Many business owners had to quickly find ways to navigate the telecommuting landscape so they and their employees could keep working from home. Thankfully, modern technology in general—and Voice over Internet Protocol (VoIP) in particular—makes working from home much easier and more seamless than it once was. If you’re still trying to figure things out, or if your workflow is still clunky, let’s discuss how VoIP can simplify the process of working from home, then talk about some specific solutions you might look at.

Pandemic-Proofing Your Small Business IT (Part 1-Functionality)

For the vast majority of Orange County small businesses, the Coronavirus pandemic crisis has had a significant impact on how we do business. Fortunately, however, we live in an age where technology makes it possible for many of us to keep our businesses running from home. The challenge is to make sure your office (and home) IT are optimized and ready for the challenge. Here’s what you can do to ensure your company’s IT is ready to support working remotely.

Backing Up Your Small Business’s Data: Solutions and Best Practices

If you run a business in Orange County or elsewhere, the loss of data can be nothing short of devastating. Documents are the lifeblood of most businesses, and when you suddenly lose customer records, financial statements, correspondence and more, the damage may be irreversible. The good news is, you can easily avoid this tragedy by setting up a system for backing up your small business’s data on a regular basis. Let’s discuss some common best practices and solutions to help you do this.

Biggest IT Challenges for Orange Country Small Businesses and What to Do About Them

Technology is supposed to help our businesses run more smoothly—but for some Orange County small businesses, sometimes it feels like it does the opposite. When things don’t work right, when a computer fails, when cybercrooks infiltrate—or when you simply don’t know how to use your technology to your best advantage—your IT can seem like a big headache. Fortunately, for every issue, there is a solution. Let’s discuss some of the biggest IT challenges Orange County business owners face—and what to do about them.

Small Business IT Glossary for the Technically Challenged

For Orange County small business owners, sometimes it can seem like their IT people speak in a completely different language. “Your problem, Mr. Jones, is that your SaaS is locking up because your network doesn’t have enough bandwidth to send the data to the server.” (What??)

What to Do if Your Orange County Business Website Gets Hacked

It’s one of the most dreaded experiences of any business owner. You wake up and pull up your Orange County business website to see a white screen— or worse, your content has been replaced with some kind of protest or menacing message, or even something in a foreign language. Of course, sometimes hacking happens more subtly, and you eventually discover someone has been quietly mining your customers’ sensitive information for months.  

Damage Control: Fixing Your Orange County Business Website or Infrastructure

It happens to the best of businesses, and no company is immune. Your company operates with employees—fallible employees who could do damage to your computer systems, whether accidentally or (heaven forbid) intentionally. If your Orange County business has experienced a website failure, hardware failure or damage to your IT infrastructure due to employee error or sabotage, what can you do to get back online quickly? 

Top Small Business IT Advances of the Past Decade (Part 2)

The past ten years have seen technology advance at a phenomenal rate, to the point that it has transformed the way most small businesses operate. Let’s continue our roundup of the most notable technological breakthroughs from the past decade.