Managed IT Services 101

Unless you are a technology company or a computer geek, you would likely be better off focusing on what you do best and leaving your Orange County business’ IT matters to a professional. The problem is, neither your budget nor your infrastructure is large enough to warrant hiring a full-time IT person. In situations like these, managed IT services can fill the gap so your system remains stable, secure and up to date. If you’re new to the idea of managed IT, the following quick primer should help.

What Is Managed IT?

In simplest terms, managed IT is the outsourcing of your ongoing IT support and management needs to a third-party company specializing in these services. It essentially provides most or all of the benefits of having an IT staff, but at a fraction of the cost.

What Are the Benefits of Managed IT Services?

Different IT packages may vary according to the needs of the business, but NetServ’s IT management program includes such benefits as consulting services, training, continuous monitoring, unlimited support and onsite services as needed, for a single fixed rate. We also manage your technology and hardware, keeping your products up to date and providing preventative maintenance. Managed IT gives you access to your own virtual IT department at any time.

How is Managed IT Different/Better than Standard Third-Party IT Services?

The best way to describe the difference is that managed IT is proactive while standard IT is reactive. For many businesses with no in-house IT, they call an IT professional only when they have a problem—and between the cost of service calls and the length of down time, this approach can be quite costly. Managed IT mitigates these costs by taking a proactive approach through preventative maintenance and monitoring, reducing the risk of costly downtime.

How Do I Know if My Company Is a Good Candidate for Managed IT?

Basically, your business will benefit from managed IT services if:

• You rely on technology to do business but don’t have the resources to hire a full-time IT staff
• You’re experiencing inefficiencies and downtime due to a piecemeal approach
• You are concerned about cybersecurity but don’t know what to do about it
• You find your technology is distracting you from the actual business of conducting business
• You want your technology just to work for you without your having to think about it
• You want an affordable IT solution that helps you stay competitive.

NetServ specializes in high-quality, proactive managed IT services for businesses throughout Orange County. To learn more about our solutions, give us a call at 1-877-NetServ.

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