If you’re thinking about switching your business telephone service to Voice over Internet Protocol (VoIP, or phone service over the Internet), you might be wondering about the startup requirements. Will you need special hardware? What equipment will you need to make the switch?
There’s no one-size-fits-all approach to setting up VoIP service. The primary need for any VoiP service is a high-speed Internet connection, which most companies already have in place. Typically, smaller businesses need only a minimal amount of additional equipment, especially for cloud-based VoIP where the servers are located offsite. If your business requires a larger premises-based service (PBX), you may need more hardware, more servers and additional infrastructure. Let’s look at a few of the more common scenarios.