How Bad Guys Use VoIP—and How to Protect Yourself from VoIP Scams

With every new technology that thrills us with its possibilities, there is also the accompanying fear that the same new tech can be hijacked to exploit the unsuspecting consumer. VoIP has become a mainstay for small business communications for many good reasons—but it’s also become a breeding ground for bad guys to create new scams and hacking techniques to steal personal information, and ultimately money. Let’s look at some ways these new cybercriminals misuse VoIP and how you can safeguard your business from them.

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3 Reasons Going VoIP Can Save You That Most Precious of All Commodities—Time

“Time is money.” Never has that old adage been truer than the modern day. At a time when a matter of minutes can mean the difference between making a deal and missing an opportunity, instant connectivity matters more now than ever. Fortunately, Voice-over-Internet Protocol (VoIP) technology is helping small business owners remain competitive, not just in cost savings but also in redeeming and reclaiming time. Let’s look at three ways going VoIP can save precious time, which you can turn into actual money.

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Here’s How Switching to VoIP Can Save Your Small Business Money

Small businesses are switching from traditional landlines to VoIP at an incredible clip these days. In fact, according to data compiled by The VoIP Report, 70 percent of businesses now report using cloud-based unified communications (including VoIP services), while standard telecommunications services are losing about 700,000 customers a month. Aside from the many benefits of mobility and instant communication options VoIP provides, one of the biggest reasons to make the switch from landlines is the cost savings, which The VoIP Report estimates as about 45 percent for the average small business. Let’s look at some specific ways your small business can save money by switching to VoIP services.

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How Switching to VoIP Can Save Your Small Business Money

To suggest Internet-based VoIP phone service is taking over the world would be an understatement. According to numbers compiled by The VoIP Report, the Internet phone service market is predicted to grow by at least 10 percent per year, until 2021. For small businesses, one of the biggest driving factors behind this growth is finances: For any business operating on a budget, options that offer more services for less money are highly attractive. And VoIP in particular can provide a huge array of services for a fraction of cost on the standard Public Switched Telephone Network (PSTN). However, the savings don’t even end with the services themselves. Let’s look at a few other ways your company can save by switching to VoIP.

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Limitations to VoIP and How to Overcome Them

For many small businesses these days, switching their phone service from the standard landline telephone to Voice over Internet Protocol (VoIP) makes sense from both an economic and technological point of view. However, VoIP also has some disadvantages, and you may need to take steps to compensate until the technology catches up. Let’s explore three prominent limitations of VoIP and what you can do about them.

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What Will the Future of VoIP Look Like?

Voice over Internet Protocol (VoIP) has come a long way since its initial development in 1995. As a method for transmitting vocal signals as data over the Internet, VoIP has moved past Internet voicemail and Internet-based telephone to videochat, video conferencing and much more. What will the future of VoIP look like, and, more importantly, what ramifications could new developments have for your business? Let’s explore some possibilities.

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5 Business Technology Podcasts Worth Listening To

Technology is revolutionizing just about everything in our world, including the way we all do business.

However, if you’re looking into the latest tech trends—like VoIP, VR, smart technology and digital centralization—to enhance your business, it can be difficult to keep up. To that end, we’ve curated five must-listen podcasts that discuss tech trends to help keep your business current in the digital age.

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Moving Your Business to VoIP Service: Pros and Cons

Internet-based phone service (Voice over Internet Protocol, or VoIP) offers a range of flexibility and features that aren’t available with conventional telephone service. However, you must be willing to deal with a few tradeoffs to get those added features. If you’re thinking about moving your business over to VoIP, let’s consider a few of these advantages and disadvantages.

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What Equipment Does My Business Need to Switch over to VoIP?

If you’re thinking about switching your business telephone service to Voice over Internet Protocol (VoIP, or phone service over the Internet), you might be wondering about the startup requirements. Will you need special hardware? What equipment will you need to make the switch?

There’s no one-size-fits-all approach to setting up VoIP service. The primary need for any VoiP service is a high-speed Internet connection, which most companies already have in place. Typically, smaller businesses need only a minimal amount of additional equipment, especially for cloud-based VoIP where the servers are located offsite. If your business requires a larger premises-based service (PBX), you may need more hardware, more servers and additional infrastructure. Let’s look at a few of the more common scenarios.

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Small Business IT and Telecom Solutions: Wrapping Up

We’ve covered a lot of ground over the past several months, discussing many IT and telecom solutions available for smaller companies like yours. Along the way, you’ve probably immediately understood the value of certain solutions—others, not so much. The reason? Not every business needs every solution we’ve introduced. Thus, we thought it would be fitting to wrap up this series by offering some guidelines as to which solutions might work best for you, based on the size and type of business you run.

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